Refund Policy:
At Digital Startup, we strive to deliver exceptional digital marketing services to our clients. However, we understand that there may be circumstances where a refund is necessary. Please review our refund policy outlined below:
- No Advance Refund: We do not offer refunds on advance payments for our digital marketing services. Once a payment is made for a service, it is considered non-refundable.
- Service Delivery: We commit to delivering our digital marketing services in a timely and efficient manner. If you encounter any issues or concerns regarding the quality of our services, we encourage you to reach out to our customer support team for assistance.
- Refund Eligibility: Refunds may be considered in the following circumstances:
- Duplicate Payment: If you inadvertently make a duplicate payment for our services, we will refund the duplicate amount upon verification.
- Service Not Provided: If we fail to deliver the agreed-upon services as outlined in our contract or agreement, you may be eligible for a refund.
- Unsatisfactory Service: If you are dissatisfied with the quality of our services and can provide valid reasons for your dissatisfaction, we may consider issuing a refund at our discretion.
- Refund Process: To request a refund, please contact our customer support team at [contact email/phone number] and provide the necessary details, including your invoice number, payment details, and reasons for requesting a refund. We will review your request and respond to you in a timely manner.
- Refund Approval: All refund requests are subject to approval by Digital Startup. We reserve the right to deny refund requests that do not meet our refund policy criteria or if we suspect fraudulent activity.
- Refund Timeline: Once a refund is approved, we will process the refund within 45 business days. The refund will be issued using the same payment method used for the original transaction.
- Contact Us: If you have any questions or concerns about our refund policy, please don’t hesitate to contact us at +91-9867958759. Our customer support team will be happy to assist you.
Please note that by engaging with Digital Startup’s services, you agree to abide by the terms and conditions outlined in this refund policy. We appreciate your understanding and cooperation.
Thank you for choosing Digital Startup for your digital marketing needs.